Pathetic, Critical experience with Fala Holidays
The pathetic experience I had from Fala Holidays. It’s a fraud company. They invited us in the name of the lucky draw contest and the 10th anniversary of the company on 22nd October 2021. Once you fall under their trap and become a member of their company, they do not care about you. The Positive reviews you see are their own staff who have posted. Kindly go through the lowest Reviews to know the genuine ones. 1. The MD of the company by the Name Farooq took my credit card saying he will check the eligibility of the card. and without my concern and permission, he swiped off 1,00,000rs from the credit card. I have immediately booked a complaint to the bank. 2. We were not interested to go ahead with the package. Company MD. Farooq called us immediately the next day to the office to take an assurance letter from the female staff named Tasleem who is Manager of Co. In which it was written we had to take one service if we are not satisfied the money will be reimbursed within 7 days of time. 3. We took the service and planned to travel. The company staff didn’t respond to calls and messages to book the stay. Finally, we visited the office for the same. What we saw is again they were fooling innocent people on the name of 10th anniversary. 4. The trip experience was very bad nothing was initiated from the company side they didn’t attain calls, Manager Tasleem told us it’s her Family time not to give her calls though we are in trouble. Somehow, we managed to come back. 5. When we decided to close the package Farooq, Umar and Tasleem started yelling at us. They blocked our calls. For a domestic stay of 2 nights, they have charged 42,000rs which includes only stay. Whereas its 7000rs as per assurance letter when the money will be given back there is no details of the same. The employee by name Umar said as you hold no more membership. So we shall not respond you as you wish.